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Managed Service Features
Remote Monitoring
We have invested in a state of the art cloud based IT monitoring system that constantly feeds health and performance information back to our Operations Centre over a secured connection.
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Proactive Support
When our monitoring system detects a potential issue with your device we are instantly alerted and can provide proactive support to address the issue before it adversly affects your business.
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Remote Desktop Control
Fast and secure access to your managed IT systems allows us to provide rapid response to issues as they arise or provide an interactive users support session on demand.
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Security and Anti-Virus Management
We automatically detect missing security patches or failed anti-virus systems. Missing patches or anti-virus can be addressed remotely and out of hours ensuring you are not exposed to new and emerging virus or hacker attacks.
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