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Saving you time, money and IT headaches. Minimise IT problems and support costs with Computers at Work Managed IT Services. |
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| Managed Services Features | |
| Remote Monitoring | We have invested in a state of the art cloud based IT monitoring system that constantly feeds health and performance information back to our Operations Centre over a secured connection. |
| Proactive Support | When our monitoring system detects a potential issue with your device we are instantly alerted and can provide proactive support to address the issue before it adversly affects your business. |
| Remote Desktop Control | Fast and secure access to your managed IT systems allows us to provide rapid response to issues as they arise or provide an interactive users support session on demand. |
| Security and Anti-Virus Management | We automatically detect missing security patches or failed anti-virus systems. Missing patches or anti-virus can be addressed remotely and out of hours ensuring you are not exposed to new and emerging virus or hacker attacks. |
| Backup Monitoring | Our Monitoring systems will ensure your important business data is being successfully backed up as expected. Daily email alerts can be sent to indicate the success or failure of the backups. |
| Asset Management | Report and track locations, owners, suppliers, date of purchase, warranty and lease details across all of your managed IT devices. |